This Cookie Policy for the website www.caffeorlando.com (hereinafter referred to as the “Website”) is intended to provide users with clear and transparent information about the use of cookies and similar technologies whilst browsing the site.

The Website is operated by Granonero S.r.l., with registered office at Corso Maggiore Ayroldi, 46 – 72017 Ostuni (BR), VAT number 02359470743, acting as the data controller.

Cookies are used to collect certain information that helps to facilitate and improve your browsing experience, ensure the website functions correctly, and provide tailored content, services and offers.
When you first visit the website, a banner appears allowing you to freely manage your cookie preferences.
You can accept all cookies by clicking on “Accept all”, or choose only certain categories by selecting “Accept selected”. Alternatively, you can refuse the installation of all non-essential cookies (such as statistical or marketing cookies) by clicking on “Refuse”.
Consent to the use of analytical, marketing or profiling cookies may be amended or withdrawn at any time by accessing the banner on the homepage again or via the “Change consent” function.
You may also manage the use of cookies directly via your browser settings. However, we recommend that you do not disable technical cookies, as they are necessary for the Website to function properly.

1. What are cookies

Cookies are small text files that websites send to the user’s device – usually the browser – whilst browsing. These files are stored so that they can be read and reused during subsequent visits to the same site, enabling the system to recognise the user and simplify access to content or the use of certain services.

When browsing, you may receive not only cookies set directly by the website you are visiting (first-party cookies), but also cookies from external websites or services embedded within the pages (third-party cookies), such as social media buttons, videos, maps or advertising tools.
Cookies perform various functions: they can enable automatic login, store the contents of a shopping basket, save your chosen language, collect usage statistics or track preferences to offer personalised content. Some cookies are automatically deleted at the end of the session (session cookies), whilst others remain active for longer (persistent cookies).

Depending on their purpose and origin, the cookies used on our website fall into the following categories:

  • Technical cookies (necessary): essential for the website to function properly; they enable you, for example, to navigate between pages, make purchases and access the members’ area. They do not require the user’s consent.
    Functional cookies (experience): improve the browsing experience by storing preferences or settings chosen by the user, such as language or display format. They are only activated with the user’s consent.
    Analytical cookies (statistical): these collect aggregated and anonymised data on website usage (e.g. number of visits, most viewed pages, session duration), helping us to understand and optimise the website’s performance. We use, for example, Google Analytics with anonymised IP addresses. These cookies are only activated if expressly authorised.
    Marketing and profiling cookies: these allow us to track the user’s browsing activity and display targeted advertisements, including on external websites. We use tools such as Facebook Pixel and Google Ads. The use of these cookies is subject to your explicit consent.
    Third-party cookies: some external services integrated into the site (such as videos, chatbots or social media) may install their own cookies. The processing of data collected via these tools is governed by their respective privacy policies, which can be consulted on the providers’ websites.

Consent for the use of non-essential cookies (statistical, marketing or profiling cookies) may be given, amended or withdrawn at any time via the initial banner or the “Manage consent” function available in the website footer.

 

3. Third-party cookies and external technologies

Analytical (statistical) cookies

To monitor traffic on the website and gain a better understanding of how users interact with the pages and content, we use the Google Analytics service, provided by Google LLC.
These are third-party cookies that collect information in an aggregated and anonymised form in order to compile statistics on visits, session duration, navigation flows and the website’s overall performance.
The information collected does not allow for the personal identification of users and is used exclusively for statistical purposes, with the aim of improving the quality and usability of the website.

 

Integration with social media and external content

The website www.caffeorlando.com may include share buttons and embedded content from external platforms, such as Facebook, Instagram, YouTube or other social networks.

These tools allow users to interact directly with Caffè Orlando’s official profiles or view content posted on other channels.

Using these features may involve the installation of third-party cookies, including those that are not immediately visible, which are set or read only if the user has already logged in to the relevant platform.

These cookies are not managed directly by Granonero S.r.l. and are the sole responsibility of third parties. In particular:

• they are not necessary for browsing our website;
• they may be used for profiling purposes;
• they are only installed with the user’s prior consent.

For further details on how data is processed by individual platforms, please consult their respective privacy policies.
Please note that you can manage your consent to the use of these cookies at any time via the initial banner or the “Cookie Management” link, which is always available in the website footer.

 

4. How to disable cookies via your browser

Although most browsers are set by default to accept cookies, you can always change these settings at any time and manage the storage of cookies on your device yourself.

Every browser provides specific tools to manage, enable or disable cookies, block certain cookies, or delete existing ones. It is important to remember that disabling technical or functional cookies may compromise the proper functioning of the website or limit certain features, such as saving your shopping basket or storing your preferred language. Disabling third-party cookies (such as those used for marketing or external analytics), on the other hand, does not affect your browsing experience in any way.

 

To configure your browser settings, you can follow the instructions available on the official websites of the main providers:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge / Internet Explorer
• Opera

5. Mandatory submission

The use of technical cookies is necessary to ensure the website functions correctly and to guarantee users a smooth and secure browsing experience. Without these cookies, certain essential features – such as managing your shopping basket or accessing the members’ area – may not be available.
All other cookies (such as functional, analytical, marketing or profiling cookies) are optional and are only activated if the user gives their explicit consent.
Even if you do not accept these cookies, you will still be able to browse the website and use the main services provided.

 

6. Transfer of data outside the European Union

Some of the services used by our website may involve the processing of personal data in countries outside the European Economic Area. In such cases, we undertake to ensure that any transfer takes place in full compliance with the provisions of Regulation (EU) 2016/679, in particular Articles 44 et seq. of the GDPR.
Where necessary, we adopt appropriate legal safeguards to ensure a level of data protection equivalent to that provided for in the European Union, such as the Standard Contractual Clauses approved by the European Commission or other safeguards recognised under EU law.

7. Data controller

The data controller is Granonero S.r.l., with registered office at Corso Maggiore Ayroldi, 46, 72017 Ostuni (BR). For any information regarding the processing of your personal data or to exercise your rights under Articles 15–22 of the GDPR, please contact us at the following email address:

info@caffeorlando.com or to PEC  granonero@pec.it

8. Updates

This Cookie Policy may be subject to changes or updates, including as a result of changes in the law or the introduction of new features on the website.
We therefore encourage you to check this section regularly to stay informed about how we use cookies.

For a full overview of how we process your personal data, please read our Privacy Policy, available at the following address: https://www.caffeorlando.com/en/processing-of-personal-data/